Sorry to hear that you have received an incorrect/damaged item.

You can either take this item back to your local Calendar Club store with receipt / online email order confirmation or request a free returns label to send the item back to our Head Office.

To request a free returns label, please call our Customer Services team on 0808 178 1344 or email Our office opening hours are 08.30 – 16.30, Monday to Friday. Any contact outside of this time will be responded to on the next working day.

For further information, please view our full Returns Policy.